Weblogic

They look like they are easy to make yourself does anyone have a pattern? So people can use their old blankets they already have to save even more money.

I just ordered 4 of these for Christmas gift. When my order processed the shipping was over $31.00!!!!!!!!!!!!!!!!!!!!!!!!!! What a f-ing ripoff!!!!

We only ordered the standard pair and got the $31 additional shipping on top of the other shipping. We're canceling the order, and filing a complaint of deceptive business practices. If the damn thing costs $50 then say it costs it, and charge actual shipping costs. I hate this deceptive crap. Hate it.

snuggie; not only a shipping rip off, the website is too hard to navigate, forcing me to phone them. Unaware that after a 20 minute, automated phone call, they try to "give " you a free gift card to target or walmart- after pressing "no" a dozen or so times, I finally placed the order. Now Im finding out my credit card bill may be higher than expected for shipping- Ill be looking for that. BIGGEST PROBLEM; THEY TRACKED MY CELL PHONE NUMBER AND CALLED ME A DOZEN OR SO TIMES, USING PEOPLE WHO CAN BARELY SPEAK ENGLISH- OFFERING ME ANOTHER FREE GIFT CARD- I SCREAMED AT THEM, BT THEY DONT EVEN UNDERSTAND THE LANGUAGE! DO YOURSELVES A FAVOR, BLOCK YOUR NUMBER!!!

i ordered 3 snuggies. the shipping was $51. the total for the order was over $100. when i realized i try to cancel of course the office was closed had to call the next day. did that was told i had to wait 24 hours from the time of the order before i could cancel. still trying to cancel this order before it gets charged.

I was gonna order a snuggie, but because of what I just read above, I'm going with a Slanket instead. At least they say they're close to $50!!!! Thanks for tip guys...and gals!!!!

I was going to buy a snuggie,but now thank you to all the other people who have commented above I WILL NOT buy from the snuggie site!! After spending an hour looking for the right sites and checking prices, I found one on: www.shopgetorganized.com/prode...~28692.asp
the only problem THEY ARE SOLD OUT!!! until Dec 22,08
The price is a lot better.. its only $14.95 and shipping is only around $5.00 It doesn't have the buy one get one free, but after reading above sounds like that was a scam...

Same happened to me. Couldn't get cancelled. Ordered 3 and shipping charges were over $40.00. Total order over $120.00. A REAL RIP OFF. DO NOT ORDER. Still trying to stop it from getting on my credit card.

I ordered 2 of the heavy duty Suggies over the Internet,Snuggie website. Its been 3 weeks and no snuggie. I tried to do a follow up by e-mail. There is no way to Contact them. They have charged my card but no Snuggies..

ty all i wanted to order 6 snuggies but just decided not to order any after reading these ty you guys saved me a lot of trouble

Ordered 2 snuggies, after I committed my CC#, they show me ordering 3, plus $47 shipping! Like lots of you, I couldn't get thru to them. Went to bank this AM an canceled the CC, and issued an new one. Then put a "Stop Order" on the acct. That cost me $30.

I wished I checked out the web for complaints before I ordered the Snuggie Blanket. I wanted only the 1 snuggi blanket and the free one if you pay an additional $7.95 shipping charge. Then they ask you if you want another color. My order now has 3 Snuggis. I wasn't sure what I had ordered. There was no preview your order before you clicked on the order buton. I called the number and was told to wait 24 hours for the ordere to get into their system. Hmmm something strange about their ordering system. I called the company number the next day and I could not get anyone to answer. The number would ring and then a message came on that all lines were busy and they hung up on you. What ever happened to being put on hold until its your turn. I never got throught. I called my Credit Card company and cancelled my card. The charges didn't come through yet.
3 Snuggie's 1 at 19.95, the second at $14.95 and the 3rd at 14.95 with a shipping charge of $47.70. Total charge was $97.55. Outrageous.

I just fell for it too! Has anyone successfully cancelled the order?

Ordered 6 weeks ago - website is a trap - phone support is a farce - just like Vegas dont take any more than you are willing to lose!

If you will send me a check for $500 I will send you one for $10,000,000

Goood luck

I am not holding my breath

Brrrrrr

I also just got ripped. Trying to cancel the order but per card company it's not yet charged on my card. Wanted 3 plus 3 free, charged for 6 plus shipping $215.10.No chance to alter the order as the site indicated; it says you can choose colors before confirming, yet when you click "next", you get a "Thank you for your order". No way to contact them via email; the phone line is constantly busy. Unreal.

I just commented above. Called card company and they are sending new ones and not paying these SOB's.

I too fell for the scam! Wish I had come here first! Just like everyone else, I tried to call customer service right away when I saw the rediculous shipping charges. I wanted 2 (upgraded) and 2 free and got charged $47.70 for shipping. Tried calling, got either busy signal, message lines are all busy and a hang up or, a recording saying we are experiencing high volume calls due to the holidays please call at another time. I called my CC company (AmEx) to cancel the charge,they can't cancel it but told me when the charge comes through to call and they will dispute it. Hopefully that will work and I will get my money back. I can't figure out their math. According to the buy one get one for the shipping my total charges should have been $75.80. See below for what they charged me.....not sure how the 2 free are $24.95 instead of $15.90 (7.95 x 2).
8P8Snuggie - 2 Deluxe Burgundy 2 book lights2$29.95$59.90
8PCDiscounted Deluxe Additional Snuggie - 2 Royal Blue 2 book lights1$24.95$24.95
SubTotal$84.85
Shipping$47.70
Tax$.00
Order Total$132.55

It happened to me too. I called credit card right away and asked them to cancel or reject the transaction they said they can dispute it. I HATE companies like this. This is a scam and how can their commercials still be airing. False advertising if you ask me. DO NOT ORDER FROM THIS COMPANY!

I ordered the snuggie on 12-03-08 i still have not been charged for it yet i guess that's a good thing everyone is being over charged! I have an e-mail address for a guy who is suppose to be able to cancle orders and stuff This e-mail address is being protected from spambots, you need JavaScript enabled to view it good luck everyone

As the duped consumers that is... I ordered mine on 24 November and was also charged the excess shipping. After numerous tries to get through to their customer service I finally got someone that could speak English and was told they are due to ship on 5 January!!!! Merry Christmas!!!

my boyfriend ordered this for me for my birthday today and got BOGO and it came out to $72 and we can't get through to customer service, it says all cercuts are busy or the line is busy. what a rip off. how can i cancel the order

i bought one today, it was buy one get one free for $29.95 while i was placing the order after i put in my cc#s they asked me if i wanted to upgrade to one with pockets $5 extra and they asked what color i wanted ,then all of a sudden the order was confirmed,they charged me $127.55 so i called and told them what happened, they told me that they could not see my order yet and i needed to call back around 4pm, so i called they told me that it could take up to 48hrs, i asked to speak with a manager, she put me on hold for a half hour, then came back on the phone and told me the manager is buisy and will call me back! yeah ok.. i told them that i wanted to cancle, and they said i couldnt! what kinda company is this?
now im stuck paying 127.55. after all this i went to another site found this snuggie thing for $14.00 and yes i got one free too.. i wish my wife didnt fall in love with this thing, i hate to buy one after all this crap... we should all contact consumer protection on this one!!!!! i am self employed i would never treat costomers like they treat people....

Don't forget that if you call your credit card company they may be more willing to help get rid of fraudulent/unauthorized charges!!!

I called the customer service line the day before Thanksgiving and they fixed my order for me which is now only $35 and something but at first it was like $100. The main thing now is where is my two Snuggies.

I'm so sorry to hear of everyone's mail order torture. I am self employed also, and have been doing mail order now for 20 years, buying and selling. I say that for basis of what I think happened to you all -- just read on.
I received a spam email, like others. Thought of my wife, went to the site, checked it out, called the number, talked with someone immediately, and placed my order around 11-20-08?, for the green one with the free book light, buy-one-get-one-free of both. NO PROBLEMS. She was very sweet, spoke perfect English, even joked around with each other. It was $19.99 or so, with $15.86? shipping for all four items. I just received the two snuggies today (12-12-0~~~ however, no book lights.?
Here is what I think happened to you all. I think I received one of the first LEGITIMATE emailings from the LEGITIMATE company involved with the snuggies. I think some overseas (China?) companies saw the massive shipping and decided they wanted our $$$$ too, and purchased bulk from the LEGIT company. So... they sent out mass emialings too, and I believe those are the copycats you are dealing with. (I have 10 snuggie emails with links to differnt site names in my delete box right now, and I clean it every other day!!!)
Anyway, here is the number to the company I dealt with, according to my bank statement: 800-566-2888 but it will probably be busy and you just have to keep trying because they are probably getting SLAMMED by pissed-off people, and understandably so. I just called it and it was busy. The total of my order taken from my bank was $35.85 for the two snuggies and the two book lights. Again, I have yet to receive the book lights but I beleive they are comming from China so I just have to wait and see if they ever arrive. (they are the same new Robotic book lights being sold all over Ebay) GOOD LUCK TO YOU ALL. Please do not let this hinder you all from buying via mail order. Just be sure there is a phone number to call and call before you order IF YOU HAVE ANY DOUBTS AT ALL, unless you can pay with a company like PayPal which will get your money back. I have had to do that on Ebay myself, but all mail order companies are not bad.

Thanks for your post, Rob in Texas, and I wish all of what you said was true. However, I did not get an email I went to the website after seeing their television commercial...www.getsnuggie.com...had to reload the thing for about an hour until it finally loaded, anyway, I ordered 1 SET of 2 sage green and hit continue or whatever their button said and it showed $31.00 shipping!! After reading your post I compared the 1-800 number and it is their phone number. DO NOT BUY FROM THESE PEOPLE! They state on the first page that you can select additional quantities and or colors on another page, ONLY AFTER YOU GIVE THEM YOUR CREDIT CARD NUMBER, thankfully I caught the shipping charged before I did that and started searching for posts about their RIP OFF SHIPPING CHARGES!! Too bad, I was going to order snuggies for EVERYONE!!

I was reading all of your complaints....my grandaughter wants one for xmas....well i found a website with a free pattern...if you can sew a straight stitch on a sewing machine...then you can make one...going to the fabric store and buying fleece is much much cheaper. I found the website through yahoo search...go to www.yahoo.com, type in the bar...free snuggie pattern, (mine showed the 5th link down), it said....Free pattern - make your own cozy fleece Slanket, Snuggie or Snuglet...it is the tangledthread website...I found by going through yahoo is the only way I could get to the pattern...tried just putting in the website and couldn't come up with the free pattern....hope this helps all of you....Merry Christmas

Nioma thanks SO MUCH for that free pattern info - I found it and it seems easy enough - and after reading all the horror stories of ordering "real" snuggies (and the fact that they're out of stock anyway) I'll attempt to make them - I can buy 3 yards of cute fleece for less than they'd charge me for a snuggie! I appreciate that you took the time to list this info.

I wanted to get one of these for my Mother in Law (and me too!). I'm so glad I came to this site. Thanks for the info. You all saved me so much grief and money! I hope everyone gets their money back.
I decided instead to make my own. It will be more personal too. Thanks for the link.

Just canceled my credit card too.... Do not order snuggies.

I had the same problem calling snuggie to cancel my order. I got a busy signal every time. I found a different number 1 800 721 7173. I was on hold for about 5 minutes before I spoke with someone and was able to cancel my order. I hope this helps!

Well I ordered back in November, before it looked like a scam. My one snuggie came about 10 days after ordering it, but the 2nd one did not come with the package.

I'll try calling one of the other numbers, since the 1-800 customer service number for order status is dead air for about 30 seconds then comes back to say something about the sexphone server not working!

BUYER BEWARE!!! Like so many here I was also scammed into ordering over the phone... the one thing I can add is I actually found their website through a "sponsored ad link" on Amazon.com... I actually trusted the link since I found it on amazon.com I thought it might be a legit company... now I'm beginning to wonder. I did see the product in a Walgreens store so I know it exists, I just can't believe what a piece of work company this is!!! Doubt I'll ever see the merchandise!

called the ph# that Rob/Texas gave on Dec 12, 2008. was able to get a live person - Tanisha (sp?). She said she cancelled the order. Also - i asked for a confirmation# - she advised that I email This e-mail address is being protected from spambots, you need JavaScript enabled to view it and ask them to send me one. Thanks Rob

Kee,

I used the e-mail contact ( This e-mail address is being protected from spambots, you need JavaScript enabled to view it ) that you gave so I could inquire why I only got 1 snuggie and not the 2nd one I was supposed to receive also.

I got a response one hour later....

"We apologize about that we will be sending you a replacement order as soon as possible."

That was it, but at least they responded. Now we'll have to see how long it takes for the replacement to show up.

People have been confused when ordering online. Once you agree to getting the second one for half price, you need to select ONE, not TWO. ONE is one order of two snuggies, plus shipping. TWO is two orders of two snuggies, plus shipping.
I ordered one "order of two", with the additional $5 for the pockets and thickness, and shipping.
My total is 29.95 for two snuggies
No charge for the lights.
15.90 for shipping. (double that, 31.80 for FOUR--that's where people are getting confused--I think you ordered two sets of two)
My grand total was $45.85.
I received a confirmation email and everything looks legit. The only unknown is they're probably not in stock, which I expected anyway. Now I'll see if/when I get them.

I am trying to cancel an order that my elderly mother placed in November.She has yet to receive the snuggies.She tried numerous times to get through to the 800 number for the past several days.At one point she did get a live person and when she asked to cancel they hung up on her.Needless to say she is frustrated and has asked me to try.I have been to the web site and cannot see that there is an order cancellation choice.When I printed her order status it is says "BACK ORDER".I also found that she is paying $7.95 per snuggie for shipping and not just one shipping fee of $7.95.YOUR ADVERTISING IS VERY DECEIVING!!!!!!!!!! I have read most of the comments from other unsatisfied customers. THIS TRULY IS A SCAM!PLEASE CANCEL THE ABOVE ORDER!

Please people save your hard earned money. This company is bad, no really bad. I have made the bbb aware of this company. Good luck.

I just called this number that I found on another scam website. Fosdick's Customer Service Department at 203-269-0211
I waited on hold until the sent me to an operator, after an explanation that I was trying to cancel my snuggie order, the receptionist sighed, asked for my name and zip code. Typed a few times and said my order was canceled. Fingers crossed that this really worked! Good luck everyone and Merry Christmas.
Also, if you are still looking for a snuggie type substitute... try Solutions.com.

Okay, so if all this is true, whoever is doing it is committing a crime. Instead of blogging, have you reported it to the local authorities as the theft it is? Call your local police because the transaction takes place in your jurisdiction if you are being scammed at home. They can do the investigation into who it is who is stealing everyone's money and help facilitate federal charges. Nobody is allowed to scam you and steal your money in the name of "creative captitalism". Theft is theft, whether through an As Seen On TV ad or purse snatching.

We also ordered 2 snuggies and when we saw what the actual charges were, we called our bank to request the charges not be approved. We were lucky - the charge had not gone through yet. Of course we had to cancel our ATM card but we did not get hosed the $93 for the $19.95 snuggies and it only took a few days to get a new ATM card.

i was just able too cancel my order it was just suppose too my like 30 sometin dollars all together and then my package turned out too be 59.85 and the shipping was 31.80 the number that u can find on the website i believe is a fony its always busy and i found a number on these testomonies i waited like 5 mins and got a LIVE person on the line the number is 1800 721 7173

I took HOlly's advice above and Called Fosdick's Customer Service Department at 203-269-0211 and waited for operator. She said the order was cancelled - now I REALLY hope it was!

Snuggie is the BIGGEST ripoff ever. I am disgusted with this company and am hoping that I can get the word out about this bad product. I was charged $15.99 for shipping of ONE snuggie and I just found out it was backordered for 6 more weeks. I was hoping to have this as a Christmas present for my mother and now I have nothing. DOn't buy a snuggie! Save your money and keep it away from these scammers!

Great news Snuggie's can be canceled! The number 203-269-0211 does allow you to talk to someone and get this canceled. Also, the operater will give you their name and operater code for a confirmation of this being canceled. Please don't buy a snuggie! And if you do and feel ripped off then call this number and get it canceled!

hey guyz you 've saved my ass. was in the process of ordering but there was some thing I wanted to talk to a real person so I hang up.So went to look for info on the net, now get this forum. thanks a lot

just ordered this product 1 for 19.95/1 free/w.booklights.i hit the button for one set of green then was asked if i wanted to upgrade to heavier fleece/5.99more i put yes..all ofcourse after they had my credit card info.next thing i know they pop up thanks for your order...OF 2SETS OF SNUGGIES, NOW I`VE GOTTEN A BURGUNDY SET COMMING THATI DIDN`T WANT and no way to go back and change the order.also tacked on 31.00 shipping which doesn`t sound as bad as some...i can use 4 snuggies,(don`t like the way they did it) but will they really come? help!

...I wondered about this - all the "Only on TV" deals are suspect...anyone now can market damn near anything through the stores.

I wonder if you could get two people underneath one....that might be fun.

Same experience as most everyone else here:-( I called Fosdick's number, and they said they are cancelling the order...I hope that is true. They are supposed to mail confirmation of the cancellation. Thanks to everyone for helping out!

I was concerned when i placed my order on the automated phone system and they didnt give me a total or a confirmation number, I called their customer service and was told, you cant check on an order for 24 hours, that all sounds funny to me. wished I had found this site before I ordered from fosdick

We placed our order in November, which is still showing backordered. I sent an email to This e-mail address is being protected from spambots, you need JavaScript enabled to view it , then followed up with a phone call to 1-800-721-7173. I had to wait a few moments, but I actually spoke with a live person. She did give me her name and said that she would cancel - that we would not be billed and nothing would be shipped. I hope this is the case. What a racket.

I feel like an a&&! I wish I would have found this site before I ordered my damned snuggies. It was suppossed to be a Christmas present but the damn thing hasn't come in yet and I can't contact anyone to find out where my damn snuggies are.

We ordered snuggies for xmas presents that never came,rip off. we call and there is no answer on any phone DO NOT BUY A SNUGGIE.

I posted earlier on Dec. 18. I ordered two Snuggies then knowing they were on backorder. Today the status on my order now says In Process. Apparently they're back in stock. Maybe shipping soon? And they have not yet charged my account, as promised.
Will post further updates for those interested.

Okay. I ordered two Snuggies on Dec. 18. Today, Jan. 9, they shipped from Nevada. I have the tracking number from UPS. So far it all looks legit.
Just an FYI for those interested.

I had the same experience - my two snuggies and lights were going to cost $91.00. I cancelled my CC and also finally got a person who cancelled the order. If you're going to make your own, the best thing is to go to Walmart and buy the 3.97 throws that are blanket stitched all around. I made one for my grandson using a heavier fleece and you can imagine how it frayed. I was covered with royal blue fleece. I zigzagged the edges but even then it will probably continue to shed. Those throws are ideal and are soft. They did not fray or shed and it was simple to make. I was able to make two for $12.00. I cut one for sleeves and then after making the sleeves used the curve at top of sleeve to cut slits on the blanket and attached the edge of sleeves to the open slits. I put on a zippered hoodie backwards to figure out the sleeve placement.

I hope this is okay to post here, but someone already mentioned my website here first.

I've got a free pattern to sew your own snuggie on my website. Here's a direct link to it:

http://www.tangledthread.com/free-pattern-make-your-own-cozy-fleece-slanket-snuggie-or-snuglet/

Hope this helps :-)

Chloe (Tangled Thread)

I am posting for those here who are having a hard time canceling your hugely back ordered Snuggie.Believe me,it will never get to you,in most cases.I ordered mine in November,recieved nothing,and was told when I checked the status of my order that due to back ordering that I had another 2-6 weeks to go. So,I just canceled.Here is the number posted above also by JME.It works,for sure::
1-800-271-7173
This number worked for me just fine,and I only waited for about two minutes for an operator to come online and cancel my order. DO NOT try these three numbers,unless you dont mind told to call back another time::
1 800 566-2888 or 1 800 709-8381 0r 1 800 663-8166
You CANNOT get your oder canceled with these numbers. Just the one I spoke of.
Good Luck!

1-888-326-0977 is the phone number I called to cancel my order, no long holds, but I will make sure tomorrow that the order is cancelled, but they WILL try to pressure you into keeping the order by giving you a discount. I just told them I lost my job, and they shut up and cancelled my order.

Ordered 2 Snuggies on Dec. 18. Not overcharged, shipped what I ordered, didn't bill until shipped.
Shipped last week UPS. UPS website says it's out for delivery today. Unless the product is bad it wasn't a bad experience. FYI.

Received both Snuggies yesterday. Both had the lights included. Look good, no complaints. Too many people didn't understand the ordering process. Ordering 1 BOGO (buy one get one) gives you 2. Many people ordered 2, which gave them 4. That's why the shipping seemed so high.
I'd buy from them again. Everything was on the up and up with my order.

I found that the Walgreens near where I live sells snuggies and lots of as seen on tv stuff. Just an idea so you don't have to go through the hassle online. I also found the real snuggie customer service number is 1-800-566-2888.

Ive found these at Bed Bath & Beyond, but if you have a sewing machine, its easy,...Im making them for my 2 little ones (4 & 5) spent 10 on each fabric set, so total of 20 and 1 hour (if that of sewing time)...I just found a website with pattern if you really need it

You get mad about deceptive business practices even though they are pretty clear about things. Their commercial is easy enough to understand. The problem with this is that old people cannot use the durned computer, and they are the ones most worried about saving $.50 by turning the thermostat down. To the woman up above said the website is too hard to navigate: You are an idiot. On the website itself there is an order form right there, clear as day, where you can order it from. Sites like Amazon and Ebay are 1000x time complicated. If you can't figure sites that easy out, you need to get off the internet.

Upon reviewing the myriad, multiple complaints (perhaps numbering in the thousands by now) registered by other Internet purchasers of Snuggie blankets, I realize my own gripe is merely redundant (see for yourself by Googling "customer complaints Snuggie"). Basically what happened to me is what happened (pretty much word-for-word) to the first Complaints Board complainant whose story I read, which I copied and am pasting here now: "I went to the website and purchased a snuggie. It was supposed to be buy one get one free. Then they ask if you would like to upgrade to a more plush snuggie. When you say yes you end up buying 2 getting 2 free and instead of it costing you approx. $40.00 it ends up costing you almost $95.00. I called to have them correct this only to have them tell me that it was too soon for the order to be in the system that I would have to call back in 24 to 72 hours. That the order does not hit the system that soon. I asked well how can you email me an order # that is not in the system? I was told well that's not the true order # that we use. What a bunch of crap! I'm canceling my credit card. What a bunch of scam artists." I totally agree. What I did after my own third bowel-roiling phone call to Snuggie customer service (there's an oxymorom) was to promptly call American Express to dispute the charge. In their usual competent fashion, AE said they'd take care of it. Someone, though, ought to let ABC's Good Morning America, which touted the blanket in a Saturday morning segment that they're an unwitting accomplice to a shady cyberspace operator. Well, my bowels have quieted somewhat. The best thing I've learned this morning is to always Google a product BEFORE purchasing it on the Internet in order to benefit from other people's undfortunate experiences. Snuggie blankets are not a warm and cozy product -- well, the product itself might (or might not) be, but certainly not the unpleasant experience of purchasing one. Internet buyer beware!

Upon reviewing the myriad, multiple complaints (perhaps numbering in the thousands by now) registered by other Internet purchasers of Snuggie blankets, I realize my own gripe is merely redundant (see for yourself by Googling "customer complaints Snuggie"). Basically what happened to me is what happened (pretty much word-for-word) to the first Complaints Board complainant whose story I read, which I copied and am pasting here now: "I went to the website and purchased a snuggie. It was supposed to be buy one get one free. Then they ask if you would like to upgrade to a more plush snuggie. When you say yes you end up buying 2 getting 2 free and instead of it costing you approx. $40.00 it ends up costing you almost $95.00. I called to have them correct this only to have them tell me that it was too soon for the order to be in the system that I would have to call back in 24 to 72 hours. That the order does not hit the system that soon. I asked well how can you email me an order # that is not in the system? I was told well that's not the true order # that we use. What a bunch of crap! I'm canceling my credit card. What a bunch of scam artists." I totally agree. What I did after my own third bowel-roiling phone call to Snuggie customer service (there's an oxymorom) was to promptly call American Express to dispute the charge. In their usual competent fashion, AE said they'd take care of it. Someone, though, ought to let ABC's Good Morning America, which touted the blanket in a Saturday morning segment that they're an unwitting accomplice to a shady cyberspace operator. Well, my bowels have quieted somewhat. The best thing I've learned this morning is to always Google a product BEFORE purchasing it on the Internet in order to benefit from other people's undfortunate experiences. Snuggie blankets are not a warm and cozy product -- well, the product itself might (or might not) be, but certainly not the unpleasant experience of purchasing one. Internet buyer beware!

I order 1 Snuggie get one free.Not knowing the free one had to be the same color.They sent me 4 with a total over 80 dollars charged to my CC.I called they said I could return but I was going to be out 31.00 dollars four shipping...When I order from there Web site it had me so confused I guess I dont know what I was ordering..Dont make my mistake becouse they dont care if they ripe you off!!

Had same the same experience as most you.
I called 1 800 721 7173 and got an operator in a few minutes
I did get a discount which was better than nothing

i posted snuggie screwed dec 23rd and by seeing all these posts i thought i was screwed but i didn`t cancel them they finally came a couple days ago with booklights.of course the 2 extra snuggies came that they tacked on when when i hit submit. i didn`t like that business practice but now that there here ,WE LOVE THEM! i ordered the heavier fleece and they are warm!they didn`t charge my card till they shipped

http://buyasnuggie.blogspot.com shows some other places you can get snuggie or similar products for cheaper.

Ordering 1 BOGO (buy one get one) gives you 2 AUTOMATICALLY!!!!!!!!
All you dorks are ordering 2, which means you've orderd FOUR and so on.
That's why your shipping is so high.

Jaysus wept...

My husband was scammed too!! He called to order 1 snuggie in early 11/2008. He asked the agent if he can have a different color for the free snuggie. Of course the agent says yes. The package didn't arrive until late 01/2009. They billed our account 71.70 bc the agent placed 2 separate orders. Not only that they signed us up with additional promotions items that we DID NOT request. So we had to call ALL over creation canceling these extra services. Total amount so far including the unwanted services, 163.60. We shipped ALL there S%#* back to them including the free items. We recieved a letter in the mail from the bank that our accout was compromised(credit card info was stolen). WHAT A MESS!!! I hate them. DO NOT ORDER!!!!

I'll turn blue before I ever order again from these dirt bags.

Any idiot that actually bought one of these needs to check yourself. If you got hit with the extra on shipping thats good because thats the reminder you were an idiot for buying it in the first place. You should proably have to do some communitty service too just for thinking about buying one of these. Are Americans that dumb. Check the youtube video on what the f is a sunggie...lol

HA HA yall bunch of fools buying a snuggie I love it....You can put anything on TV and you idiots will buy it just like ya did on the 5 year arm on your house you over paid for and now can't afford....Snuggie should have done a site that lets everyone know where you live so we can pinpoint the problems in the US.

Lets face it we all should know better and use more discretion and caution when allowing some idiot access to our credit card & personal information. These companies use every trick in the trade (i.e. "Buy 1, Get 1 Free"; etc. you always pay for it in the S&H) I have had more trouble with reaching a "live" customer service representative in the past few years than ever. They don't want you to reach someone; they hope you will give up in frustration and pay for the extra product you accidentally ordered when you thought you were selecting the color or simply changed your mind. My favorite is when I am on hold and then get "accidentally" disconnected and have to call back only to be on hold for another 20 minutes. I, however, do not give up; I instead apologize ahead of time to the poor customer svc rep that does answer when I call back because he/she gets an ear full. It's a shame because companies that operate the way that Snuggie does give other reputable companies on the net a bad reputation. I know of plenty companies that do offer great products, provide necessary security measures, guarantee 100% refunds on any dissatisfaction of their products and provide 24-hour live customer service. My story was one of sending a gift to a family member or I would have gone to a local store to purchase one. I was just so angered to learn that after a week I could not track the item with FedEd for they had no record and then I could not get a hold of a customer svc rep to explain. This took 30 minutes of my time and shot my blood pressure up to the point of the decision to make a vow to NEVER order products online again unless from a known reputable company...QVC, Macy's, Tiffany's, etc.